Powering colleague and customer engagement

ESG is the team behind the UK’s leading engagement platform. We help business leaders build connectedness, communication and commitment amongst the two audiences that matter - your colleagues and your customers.

Whether it’s bringing together your colleagues, or reaching out to your customers - or preferably both - you’re investing in the critical relationships and digital efficiencies that drive productivity and performance, service and satisfaction.

We make it easier to do engagement better.

Why engagement matters

Slick, smart, simple

Say hello to a new breed of mobile-first intranet, comms engine and client portal in one perfectly formed whole – the Engagement Success Platform: 

  • a glossy App with all your communication, information and automation essentials behind one front door
  • an intuitive control centre for managing content, features and users in the Hub 
  • hundreds of system integrations made simple through Connect
  • the strategy-shaping analytics and insights of Intelligence

Your success platform

Connect your world

Connect colleagues and clients to everything and everyone they need. Mobilise them by putting all those engagement essentials at their fingertips. Create a universal digital workspace that streamlines, supports and satisfies. Embed the Engage App on every device, at every touchpoint.

Take the tour

A platform for CXOs

Mobile comms tool for the HRD? Check. Nextgen Intranet for the COO? Check. System enabler for the CIO? Check. Brand and loyalty builder for the CMO? Money saver and profit generator for the CFO? Innovation and improvement catalyst for the CEO? Check, check, and check.

Delivering for the C suite

Five pillars of engagement

Our five pillars of engagement underpin your journey to engagement success, cutting the challenge down to size and giving you a clear guiding framework for action. Just focus on the pillars and you're 90% of the way there.

Take five: Your engagement essentials

Read more »


Don't waste its potential
11 November 2019
We have plenty of clients using our Engagement Success Platform (ESP) for the obvious things – but occasionally someone has a new take, a more visionary view 
Read more »
What's the point of the point solution?
17 September 2019
Did you know that in 1889 in London, the postman didn't call twice but 12 times? People in the city complained if a letter didn't arrive in a couple of hours.
Read more »
Bridging the gap between engagement strategy, tech and adoption
3 September 2019
Colleague/employee engagement has long been recognised as a high priority for HR leaders.
Read more »