Appi Engagement
AI-driven engagement that puts people first
Move beyond generic campaigns. Appi Intelligence understands individual behaviours and preferences, delivering timely, personalised communication via email, in-app messages, SMS, and phone—ensuring every interaction feels relevant and valuable. Whether you’re onboarding new users, re-engaging inactive members, or engaging customers at the right moment, Appi makes every message count.
Seamless integration with your existing platforms
Appi Insight integrates effortlessly with the tools you already use to engage your customers and those within your wider community—CRMs, membership portals, ticketing platforms, learning environments, and community forums. Appi fits naturally into your ecosystem, enhancing engagement without disrupting your existing workflows.
Personalised execution, at scale
With Appi Action, your audience receives the right content at exactly the right time. AI-driven automation ensures every message is tailored to individual needs and delivered for maximum impact. From personalised event invites to behaviour-triggered updates, Appi delivers communications that connect and convert.
Real-time insights that deepen engagement
Appi learns from every interaction, continuously refining your engagement strategies based on what works. Monitor participation, track sentiment, and respond in real time—so every touchpoint becomes an opportunity to build stronger relationships.
Knowledge that supports your community
Appi Intelligence transforms your platform into a self-serve knowledge hub. It understands and organises your content—structured or unstructured—so users get instant, accurate answers without friction. From product guidance to policy questions, Appi makes it easy for your community to access exactly what they need, when they need it.
Ready to future-proof your customer engagement?
Ready to empower deeper customer and community connections?
