Automotive

Drive engagement with automotive customers

It’s time to embrace consumer-grade technology to enhance your customer journey. With our customer-first solutions, you can streamline communications, automate processes, and deliver exceptional experiences. From the showroom to the service bay, we help you build loyalty, increase retention, and foster deeper, long-term relationships across entire customer journey.

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Who we work with

Customer spotlight

Parts Plus

Parts Plus, one of the UK’s leading automotive parts suppliers, has collaborated with Engage to create a cutting-edge customer app. By simplifying ordering and payments, delivering tailored promotions, and integrating customer feedback tools, the app has boosted customer satisfaction and loyalty through its gamified features.

Give your customers a voice

Use our built-in feedback tools for post-service surveys or quick polls to continuously gather insights and enhance your service offering. real-time feedback ca help you adjust services quickly and keep customer satisfaction high.

Build your community

Create a seamless customer experience with consumer-grade technology. Whether through personalised communications or service portals, foster a sense of community among your customers and encourage repeat visits with loyalty programmes and incentives.

Tailored Communications

Don’t overwhelm your customers with irrelevant messages. Personalise communications, ensuring customers receive service updates, promotions, and vehicle care tips at the right time. Push notifications and customised alerts ensure your customers are always in the loop – without needing to chase updates.

Instant access, anytime, anywhere

Your customers are always on the go—whether they’re booking services, requesting information, or waiting for updates on their vehicles. Our mobile-friendly platform keeps them informed and engaged, providing instant access to real-time updates, appointment reminders, and service notifications wherever they are.

Connect when it matters

Eliminate delays and boost efficiency with a unified platform that connects your customers with critical information. From the workshop to the sales floor, ensure they always have instant access to their data, service histories, and communication tools to contact you faster and help you deliver top-tier service.

Celebrate customer loyalty

Recognise and reward your most loyal customers with exclusive offers, special promotions, and recognition programmes that show appreciation for them. A culture of customer appreciation fosters a community and drives repeat business.