Enhance your services with engaged teams
Who we work with
Effortless onboarding and pre-boarding
Set your team up for success from day one with smooth, structured onboarding and pre-boarding processes. Provide clear training, simplify paperwork, and ensure your new hires – from customer service reps to floor staff – are equipped with everything they need to deliver top-notch service right from the start.
Keep your teams connected across locations
Leisure teams often work across multiple locations, from resorts to gyms, spas, or entertainment venues. Our mobile-friendly platform keeps everyone connected, so your staff can collaborate seamlessly, whether they’re managing events, delivering guest services, or overseeing daily operations.
Deliver real-time communication for seamless service
Earning guest satisfaction relies on quick communication. Our platform allows you to send instant updates about schedule changes, event details, or guest needs, ensuring your team is always in the know and able to respond in real time to deliver a seamless service.
Prioritise health, safety, and compliance
Health and safety are paramount in leisure settings. Whether it’s ensuring your guests are safe or maintaining compliance with health regulations, keep your team informed with real-time alerts and regular training updates. Track compliance with safety protocols, benchmarking industry standards, and updating health regulations easily through our platform.
Recognise and reward your team
Recognising great service and team contributions is crucial to keeping morale high. Celebrate team achievements, from event successes to outstanding customer reviews, and build a culture of recognition that keeps your employees motivated and committed to delivering excellent guest experiences.
Tailor communication for different teams
With staff working across different areas, communication must be clear and focused. Engage allows you to personalise updates for each team, ensuring they receive relevant information – whether it’s guest feedback, maintenance updates, or service standards – right when they need it.
Gather feedback to improve guest experiences
Your employees are on the front lines. Use built-in feedback tools to gather insights from your team on how to improve operations, guest services, or events. Regular feedback ensures you’re continuously refining your service and keeping your team engaged.
Training and certifications anytime, anywhere
Equip your staff with the skills they need to succeed in a fast-paced industry. Whether it’s customer service, safety protocols, or event management, provide on-demand training modules that your team can access anytime, ensuring they stay informed and up to date without missing a beat.
