Retail
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Customer spotlight
Itsu
Asian fast-food giant Itsu has launched its its’us app, connecting over 1,400 team members across 75 locations to strengthen its company culture by rooting the entire employee experience in its founding values.
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Making you the number one choice
Efficiency and engagement are key. Keep your team connected with cutting-edge digital solutions that drive performance, collaboration, and customer satisfaction. Whether in-store or online, give your employees the tools they need to create unforgettable customer experiences.
Effortless onboarding and pre-boarding
Streamline your onboarding and pre-boarding processes to set your retail team up for success from day one. Provide clear, structured guidance to ensure new hires have the knowledge and tools they need to thrive. Simplify paperwork, accelerate training, and create a seamless experience that fosters engagement and productivity right from the start.
Streamline, connect, succeed
In retail, time is money. Eliminate bottlenecks and improve efficiency with a single, secure sign-on that connects your employees to all the platforms, data, and resources they need. From stock management to customer service, get your team up and running faster, ensuring smooth operations across your stores.
Build your community
Collaboration is the key to success. Seamlessly engage your teams with consumer-grade technology that connects them across departments, locations, and shifts. Genuine engagement keeps your employees motivated and ensures your top talent stays with you, even in a highly competitive retail environment.
Focussed communications
Avoid your team getting overwhelmed by streamlining your communication. Personalise updates to ensure the right colleagues receive the right information, whether it’s promotional updates, stock alerts, or store policies. Push notifications, customised feeds, and tailored chats will help keep your staff informed without overload.
Celebrate your wins
Success is a team effort, and recognising contributions can make all the difference. Spotlight individual and team achievements, from sales milestones to excellent customer service. A strong culture of recognition motivates your team and enhances employee retention.
Creating continual feedback loops
Empower your retail workforce to shape their environment. Integrating continuous feedback tools in daily workflows to help capture insights and drive better decision-making. Build a culture of constant improvement to elevate business performance.
Digital learning made easy
Keeping up with trends, product knowledge, and customer expectations is essential in retail. Make learning and development available to your team on-demand by giving them the skills and knowledge they need to stay ahead of the curve and deliver exceptional results.
