Business resilience and connectivity starts with proper colleague engagement

25 Jun 2024, posted in Blogs

Engaging with your colleagues is crucial to business success. It builds a foundation of strong communication between a motivated team, enhancing productivity, happiness and retention. Consumer grade technology can help you do this. An engaged workforce is 21% more profitable and is 87% more likely to have higher staff retention. Your people are more efficient, more effective, and more productive.

But how do you engage and communicate with your people in times of crisis, particularly if you’re a large corporate or a business with a disperse workforce? Most businesses still rely on email as their primary or only form of communication with their people. These organisations are playing a dangerous game. The global Microsoft IT outage highlighted a clear need for why organisations should think more strategically and adopt enterprise grade engagement technology.

Businesses are missing a trick when it comes to engaging their people by failing to adopt the platforms used most – mobile apps. Twice the number of people use their smartphones over a desktop, and users in the UK spend over five times as much time on apps than they do on mobile web browsers.

Business stakeholders use consumer grade technology every day. And so, the question is why aren’t companies investing in the same to engage with their people reliably and ensure seamless continuity of communication in times of crisis?

Businesses need technology that safeguards them in an emergency. Platforms need to help you engage with your people, ensuring resilience and connectivity, even during the toughest times. It’s how you’ll keep your people engaged – particularly when things go wrong.

Resilience takes a good engagement strategy

Unexpected outages happen. But your business doesn’t have to grind to a halt. Engage’s platform is built to keep you running smoothly through multi-channel communication tools that keep your people engaged and connected through mobile, email, or video chat.

Engagement is key, and your business needs to be prepared for the worst-case scenario. In times of crisis, your people need to know exactly where to turn and how to get the information they need. Engage ensures that your team is always in sync, prepared to tackle challenges head-on.

onnectivity when you need it most

During an outage, businesses can struggle to keep teams connected. Engage’s real-time updates and multi-channel messaging ensures everyone stays in the loop. From instant messaging to video conferencing, our platform keeps your team working together seamlessly, even when other channels fail.

That means even if your email server goes down, your team can instantly switch to another channel without missing a beat. Whether it’s a group chat or a video call, the transition is smooth and effortless. This level of connectivity isn’t a luxury – it’s a necessity in today’s digital work environment.

Engage has helped large corporates make the move from a paper-based system or an overreliance on emails to a consumer-grade technology platform. Using digital technology has been a game-changer. It has enabled businesses to seamlessly navigate crises and retain instant communication with a national and international workforce.

Looking Forward

So, if your business is still relying on emails to communicate, it’s time to make a change. Build a more resilient, connected, and engaged workforce that can stay connected and engaged even in a crisis.

The Engage platform supports your business at every moment, even during an emergency. By fostering a culture of connectivity and resilience enabled by engagement, you can build a workforce that thrives irrespective of the challenges your business is facing.

For more information on how Engage can support you, visit our website: https://www.engagesolutionsgroup.com/employee/