Why engagement matters

Engagement matters. There has long been a strong correlation between engagement inputs and business outputs. Statistically and instinctively, we know it's a 'good thing' - for people, performance and profit.

Put simply, committed, motivated staff boost work productivity and cultural contribution more than those who are disengaged; an operation that is joined-up and connected will be more agile, efficient and effective; and an organisation that is plugged into its customers and better serving their needs will see the benefits flow down to the bottom line.

Take Five:
Engagement Essentials Explained

Request eBook

But understanding the value of engagement is the easy bit. Actually making a success of delivering it? That’s the tricky part.

That's why we devised a framework to help: a guide to the essentials that make for a more connected workforce, a more cohesive workplace and a more committed, client-centric approach to service and delivery.

Do those basics well, in an order and at a pace to suit you, and you're 90% of the way there. The framework is built on ‘five pillars of engagement’, our take on the real motors of engagement and the inspiration for the design and tooling of our solution.

Consider the pillars the theory, the platform the practical, and the result a faster, more assured route to engagement success.


Communications

Accessibility

Enablement

Recognition

Feedback